Complaints should be sent by e-mail to the following address: email@example.com or by post to the following address: GoNature Sp. z o.o. ul. Batorowska 30, 62-070 Dąbrówka. We undertake to inform the customer when the complaint will be considered. All details about the complaint are available in the Store's Regulations in § 6. Complaints and dispute resolution.
All returns within Poland and EU countries (except Germany) should be sent to the following address: GoNature Sp. z o.o. ul. Batorowska 30, 62-070 Dąbrówka; Poland.
All returns within Germany should be sent to: GLS Depot 14 - ECE LOGISTICS / GONATURE, An der Autobahn 9, 03048 Cottbus.